Business
Briscoe Group Reports Profit Drop Amid Retail Sector Struggles

The retail landscape in New Zealand is facing significant challenges, as evidenced by the latest financial reports from major companies. The Briscoe Group announced an 11 percent drop in profit, resulting in earnings of $29 million for the recent reporting period. Chief executive Rod Duke characterized the current conditions as “challenging,” highlighting a broader struggle within the sector.
This announcement follows the recent news that Kitchen Things entered receivership three weeks ago, and Smiths City has gone into voluntary administration. Duke remarked on the precarious state of mid-sized and small retailers, stating, “I think there are certainly some mid-size and small retailers on the edge. I think there’s no question about that.” His comments reflect a growing concern regarding consumer spending and the economic pressures impacting households.
Duke emphasized that the reluctance of consumers to spend is rooted in various factors, including ongoing cost pressures and employment uncertainties. “It’s hard to get the suburbs out and spending,” he noted during an interview with Morning Report. He acknowledged that while Briscoe Group’s sales have held steady, this stability has come at a significant cost.
To maintain sales numbers, the company has increased promotional efforts and discounts. Duke explained, “I’m having to promote more heavily. I’m having to discount a little more heavily, which means if there’s less people shopping out there, then my market share is probably improving.” He underscored that the current market dynamics necessitate such strategies, but they also indicate a troubling trend for the retail sector overall.
As Duke reflected on his extensive experience in the New Zealand market—having been active since 1988—he pointed out that this period is the most challenging he has encountered. He noted that even during the Global Financial Crisis (GFC) of 2008/09 and the uncertainties brought by the COVID-19 pandemic, the business landscape did not feel as dire. “We made enough money to pay back the entire wage subsidy that was given out by the government,” he said, indicating a resilience that is now being tested like never before.
Duke’s perspective serves as a stark reminder of the realities facing many businesses in New Zealand’s retail sector. As consumer confidence wavers and economic pressures mount, the future remains uncertain for many retailers striving to navigate these turbulent times.
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