Corrections Staff Warned on AI Use After Misconduct Incidents

Corrections staff have received a stern warning regarding the use of artificial intelligence (AI) tools following reports of misuse in drafting formal documents. The agency emphasized that any unauthorized use of technology is considered “unacceptable” and will be treated with utmost seriousness.

According to chief probation officer Toni Stewart, the use of AI within the Corrections framework is currently restricted to Microsoft Copilot. Other publicly available AI applications have been blocked on the Corrections network to safeguard privacy and security. Stewart stated, “This ensures AI use at Corrections occurs within an environment where we can manage privacy and security controls.”

Instances have emerged where staff members employed AI to draft reports, including Extended Supervision Order reports. In responding to inquiries, Stewart clarified that the uptake of Copilot remains “relatively low,” with approximately 30% of Corrections staff utilizing the tool since its introduction in November 2025.

Policy Guidelines and Compliance Measures

The AI policy established by Corrections aligns with guidance from the government chief digital officer. It explicitly prohibits the entry of personal information, health or medical data, or any identifying details related to individuals under Corrections’ management into Copilot Chat.

Stewart underscored that Copilot is intended solely as an assistive tool for creating and refining content devoid of sensitive information. “Staff can only access the free Microsoft Copilot Chat feature that is part of our existing Microsoft 365 licence,” she added. The policy strictly forbids using Copilot to draft, structure, analyze, or generate content for reports containing personal information.

Auditing measures are in place, allowing for the search and export of all prompts to ensure compliance. Stewart noted that Corrections has addressed a small number of incidents where staff improperly used Copilot. “We’ve taken action as soon as we’ve become aware of these instances and made it extremely clear that any use of Copilot outside of its approved use is unacceptable,” she stated.

Ongoing Efforts for Safe AI Adoption

Corrections is committed to ensuring that the use of AI is safe and secure. A privacy risk assessment identified inappropriate uses, prompting leadership, especially within Community Corrections, to engage in ongoing discussions about proper AI use with staff. Regular reminders about the AI policy and related guidance are part of the strategy to maintain compliance.

Stewart highlighted that Corrections has appointed an AI assurance officer, a role held by the director of cybersecurity, to oversee the safe and secure adoption of AI technologies. This includes external reporting to the government chief digital officer. The agency also participates in the All of Government Community of Practice on AI and has established an AI working group to govern AI use across the department while embedding ethical practices.

Stewart reiterated the agency’s dedication to protecting the privacy of individuals under its care and maintaining the integrity of assessments and reports. As of now, no notifications have been made to the Office of the Privacy Commissioner regarding any breaches.

A spokesperson for the Office of the Privacy Commissioner emphasized the importance of compliance with the Privacy Act when using personal information, including through AI tools. They remarked that agencies must understand the technology they employ and ensure it meets privacy requirements. “If this is correct, then privacy concerns would be limited to any cases in which Corrections staff use Copilot in breach of Corrections policy,” the spokesperson stated.

In summary, Corrections is enhancing its oversight and guidance regarding AI use, ensuring that staff are aware of the policies designed to protect both individuals and the integrity of their work.